|
Computer Information Systems, Associates
August 1996– September
1998
Rose State College, Midwest
City, Oklahoma
Studies focused in basic concepts of computer technology in a
business environment, project management, multimedia design, technical
planning, business case analyses, security, and ethics.
Inventory Control/Code Date Reporting
Associated Wholesale Grocers, Fort Worth, Tx
Jan 2012-Present
I started as an inventory control associate doing cycle counts and
audits. Promoted to Code Date Reporting position after 9
months. I now handle investigations due to count discrepancies, reply
to emails and investigate variances reported from our customers due to
mis-picks or missing items. I also run code date reports to keep
track of aging inventory to ensure outdated products do not leave our warehouse
and report findings to our buyers seeking disposition on the items then
adjust out the items according to their reply. I have a strong IT
background which has allowed me to very quickly learn and utilize their
warehouse management software effectively.
Inventory
Control
May 2011-December 2011
Falcon Staffing, Keller, Tx
As a support role for all departments. We conduct cycle
counts, overstock validations and research transactions using WMS to
document the root cause of inventory inaccuracies.
Plumbers
Assistant
May 2010 – November 2010
Marvin T Hayes Plumbing, Mansfield,
TX
Commercial plumber’s assistant, in ground installs of cast iron pipe
and gas pipe, above ground installs of cast iron, pvc and copper plumbing.
Mounting of all fixtures such as toilets, sinks, water fountains and water
heaters.
Advanced Technical Support
September 2009 – March 2010
Sprint , Fort Worth,
Texas
Customer service involving the setup and synchronization of all
smart phone devices and PC’s.
Technology Manager, CatalinaYarns.Com
January 2006 – December 2009
Catalina Yarns, Inc., Granbury, Texas
Update, and maintain site pages for CatalinaYarns.com. Conducted
site user services and software need analysis, based on a start-up business
plan (e.g., Web Design Suites, Accounting, virus/spyware/firewall, Merchant
Services, Secure bank transactions, etc.,). Secured web-hosting, and
domain names. Coordinate with designers for major site changes.
Maintain internal tools for managing site structure, and news data. Assist
with design efforts for site pages, and photo galleries. Provide technical
support for usability issues and critical site problems, as needed.
IT Help Desk Manager, Archongroup.Com
March 2001 – October 2005
Archon Group, LLC (Goldman Sachs) Las Colinas, Texas
As a support technician I was responsible but not limited t
troubleshooting network hardware and software for local and remote users,
maintained user accounts, security groups, Outlook mailboxes, and software
updates and patches. Also responsible for new user accounts including email
configuration, and desktop setup. Daily user of Active Directory. Supported
500 onsite employees as well as 100 off site. Tasks also included resolving
technical failures in a timely manner, automating application monitoring tools,
and providing technical expertise for application upgrades. Prepared
technical training and process documentation for team, to aid with
day-to-day support issues.
Computer Support Technician, IT
Specialist
2000 –2000
Warrantech Corporation, Euless, Texas
Provided external over the phone hardware support for a wide variety
of PC computers and external
§
components. Responsible for making
Hardware/Software issue determination and resolution of all
hardware issues.
Computer Support Technician, Computer Specialist
1998- 2000
G.E. Techteam, Fort Worth, Texas
§ Provided external over the phone hardware support for a wide variety
of PC computers and external
§
components. Responsible for making
Hardware/Software issue determination and resolution of all
§
hardware issues.
|